Shipping policy
Thank you for shopping at Paw Lux! We are committed to getting your pet's products to you as quickly and safely as possible.
FREE SHIPPING: We offer free standard shipping on all orders over $49 within the United States.
PROCESSING TIME: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING RATES:
- Standard Shipping (5-7 business days): $4.99 for orders under $49
- - Expedited Shipping (2-3 business days): $12.99
- - Overnight Shipping (1 business day): $24.99
INTERNATIONAL SHIPPING: We currently ship to select international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout.
TRACKING: Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
DELAYS: While we make every effort to ensure timely delivery, Paw Lux is not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.
If you have any questions about your shipment, please contact us at aidenj.montenegro@icloud.com.